Shipping policy

We carefully prepare and ship each order to help ensure it arrives safely and as expected. Orders are typically processed within 3–7 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays, and additional time may be required during holidays, sales, product launches, or other high-volume periods.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow 24–72 hours for tracking updates to appear after your package has been handed over to the carrier.

Delivery times vary depending on your location, shipping method, carrier operations, weather conditions, customs processing, and other circumstances outside our control. Any delivery timeframe provided at checkout is an estimate and cannot be guaranteed.

Please make sure your shipping address, apartment or unit number, postal code, email address, and other delivery information are correct before completing your order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete information provided at checkout.

Once a package has been transferred to the shipping carrier, delivery may be affected by carrier delays or other circumstances beyond our control. If your tracking shows an unexpected delay, we recommend contacting the carrier first for the latest delivery information.

International orders, where available, may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

If your package arrives damaged, incorrect, or appears to be missing, please contact us as soon as possible with your order details and any relevant photos so we can review the situation and assist you.

For shipping questions or order assistance, please contact thustle1983@gmail.com.